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I submitted all required docs to make my profile public however whenever I send the docs I receive a generic reply asking again to send the same docs which I already sent

i need someone to talk to me as I dont want to talk to machine which does not understand what Im asking
1 Comment
QuickBooks Team

Re: I submitted all required docs to make my profile public however whenever I send the docs I re...

Hi there, 

 

I'm happy you're taking the giant leap of making your profile public. Rest assured, I'll help steer you in the right direction with making sure your profile is published ASAP. 

 

First, I'd like to make sure this isn't a browser issue you're having. The best way to ensure this is by clearing cache and cookies. Doing this helps fix most issues the site may be having. Here are to steps: Clear cache and cookies. If you're still having issues, I encourage you to call our phone support experts at 1-855-253-1536. Make sure to accurately follow the voice prompts as they'll take you to a live agent. The hours of operation are Mon - Fri 9 AM - 8 PM EST and Sat 9 AM 6 PM.

 

Feel free to ask questions. I'm here to assist. Smiley Happy