To ensure the drop-down menus function properly, let's consider opening your account in an incognito window or switching to a different browser. These steps will help us determine whether the problem is specific to your current setup or stored data.
If the issue persists, I suggest contacting our Live Support Team. They have specialized tools to help identify the cause of this matter and work with you on a resolution.
You're always welcome to post in this forum if you need further help.