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userruchelle-lewis
Level 1

Is this free to use?. Download it on my tablet and I want to know if I must pay for it monthly or if it free because if it is not free I'm gonna Uninstalle it.

 
1 Comment 1
LauraAB
QuickBooks Team

Is this free to use?. Download it on my tablet and I want to know if I must pay for it monthly or if it free because if it is not free I'm gonna Uninstalle it.

Hello userruchelle-lewis,

 

Thanks for considering QuickBooks Online for your business's books. Finding a program that meets your budget is important, and it's good you're looking into this before you see any charges. While I'd love for you to stick with QuickBooks, I'd be happy to go over this with you to make sure you have the information to make the best decision for you.

 

QuickBooks Online offers the opportunity to get you started with a free trial, and then afterward the service turns into a monthly or annually paid subscription. I see you say you downloaded the app, so if you also created an account via the app, the billing will be tied to your app store. If you've signed up through our website, that means you'll be billed by Intuit directly. Here's the page from our website where you can review the pricing if you'd still like to consider using this service: QuickBooks Online Plans and Pricing

 

If you still decide that you don't want to use QuickBooks Online, take a moment to make sure that you cancel the trial to be sure that you don't get charged. The following article walks you through cancelling if your billed by Intuit and if you're billed via the app store: Cancel your QuickBooks Online subscription. The steps are different depending on your billing structure, so follow along with the steps that meet your situation.

 

It's important to take the step to cancel before simply uninstalling the app as uninstalling the app doesn't cancel the account overall. Don't hesitate if you'd like further clarification about that.

 

Wishing you the best!

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