Hi paul155,
Getting error messages isn't a fun experience but I'm here to help you get back on track with creating receipts. Don't worry, I'll be happy to share more information about this.
Based on the error you've described, our engineers are aware of this issue and they're working diligently to fix this. If you'd like to be added to the current investigation I recommend contacting our support team using the details below:
- Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
- Social Media: Facebook, Twitter, and Instagram.
Once you're added to the investigation, our engineers can send you updates about the issue so you're aware of what's happening. If you have any questions, feel free to leave a comment below, I'll be here to help.
