Let me share some details about updating the name of your business in QuickBooks Online (QBO), mikeleszczynski.
When you legally change the name of your business and want to update this information in QBO, it's important to be aware of the implications, such as receiving a warning that "changing the filing name will disable eServices." This essentially means that eServices for tax setup will be temporarily disabled, and we'll need to re-enable and possibly reconfigure them after updating your business name.
Let's make sure to log in as the Primary Admin of the account and then proceed to update your company information. When updating it, QBO will show a warning about disabling eServices. Read through the warning carefully and acknowledge understanding that these services will be temporarily disabled. To learn more about this one, check out this article: Change your company name, contact info, or Business Number (BN) in QuickBooks Online.
If the issue persists, we recommend contacting our Payroll Support team. They'll pull up your account in a secure environment and help you with this one.
After you have updated the business name, go back to the Gear icon and select Payroll Settings or Tax Settings (depending on what eServices you are using). Then, look for options to re-enable or re-set up your eServices. You might need to re-enter information such as your business number, payroll tax details, or other relevant information.
Ensure that the name change has been communicated to and registered with any relevant tax agencies like the CRA (Canada Revenue Agency). They need to have the updated business name to match what you're using in QBO. To help get you started with payroll, you can check out this article: Canada Revenue Agency (CRA) payroll resources.
Moreover, you can refer to this article for more details about setting up company payroll tax information in QBO: Payroll setup: Company payroll tax information in QuickBooks Online Payroll.
If you require additional assistance with updating your company information or any QuickBooks-related concerns, feel free to comment below or visit the Community space. We're here to provide the best guidance and support to help you find the right solution for your every concern, mikeleszczynski.
