Showing results for 
Search instead for 
Did you mean: 
Level 1

Licence number and Product Number

The Licence # and Product# that Intuit sent me  is not accepted when ask for it

QuickBooks Team

Re: Licence number and Product Number

Hello CQD,


I want to make sure you're able to get up and running with your QuickBooks Desktop. Knowing more about the license you were sent, the product you're using, how you installed it, and other details like that will help with narrowing down why the number isn't being accepted.


One of our phone support agents can go over this with you to make sure you're good to go. Just give us a call at 1-877-772-9158. Learn about support hours and policies here: Intuit QuickBooks Desktop software support policies


We've got your back!

Not applicable

Re: Licence number and Product Number

hi @CQD ,

Make sure you download the correct installer version. If you purchased the license of QuickBooks CA, you have to download the same version as well.

Level 1

Re: Licence number and Product Number

Chanding password, need my Lic #


Level 4

Re: Licence number and Product Number


Open a dummy file or sample one. Press f2 and a popup of your product info will be appeared. Another option, login to your CAMPS and find the license number.


Hope it helps.