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dgs13011
Level 1
posted
‎March 03, 2026 02:48 PM
last updated ‎March 04, 2026 12:31 AM

My company suddenly has no Canadian Sales Tax setup - does anyone know if there has been an update that broke this?

I am suddenly being prompted to setup sales tax and that seems to crash as well. Did someone break quickbooks again?

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1 Comment 1
RhoiceW
QuickBooks Team
QuickBooks Team
‎March 04, 2026 03:24 AM

My company suddenly has no Canadian Sales Tax setup - does anyone know if there has been an update that broke this?

Hi dgs13011,

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

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