I would like to refer you to our dedicated Live Support Team, which is equipped with the right tools to securely access your account and assist you in updating your email information on FINTRAC, elsiekerray. Since they’ll need to gather personal data like your email address, which we are unable to do in this public forum.
To contact them, here's how:
- Click the (?) Help button in the top-right corner of your QuickBooks Online account.
- Select the Search tab.
- Click Contact Us at the bottom.
- Enter the help you need and click on Continue.
- Select your preferred method to reach out to them, whether you'd like to set up an appointment, initiate a chat, or arrange a callback. Be sure to check their support hours to know when they're available.
If you have any questions about FINTRAC, you can refer to this article for more information: What you need to know about FINTRAC.
For future help, I'll be sharing these resources that'll guide you in using the resolution center and when to record customer payments in QuickBooks:
Remember, we’re just a click away if you have additional questions related to FINTRAC or require more help with QuickBooks. We're here to lend a hand.
