I am using version 2024.3.5 and attempting to print a 2024 T1 (no capital gains). If I use the "Print/Email PDF" function, it generates a PDF with only a couple of the forms (T183 and T1032) and then I get an error message listing all the forms it failed to print. If I attempt to print a hardcopy, I just get those same 2 forms printed out with no error message.
Using "print form" on individual forms works, so it doesn't appear to be a problem with those individual forms themselves.
Is this a Profile problem that will be resolved in the next update or is there something wrong on our end that I can fix?
Can you tell me what type of CPU is your computer, is this a MAC M1,M2,M3 or a SNAPDragon? And when you print one form, what type of printer are you using, is this ProfilePDF export or MIcrosoft Print PDF
This computer has an 11th Gen Intel Core i5-1145G7.
When printing single forms, I was just printing to paper, but Microsoft Print to PDF was also working.
Incidentally, I called in to Profile support and the problem spontaneously resolved as soon as I was on the line with them. We hadn't downloaded a new update or changed any settings, so I don't know why it would have changed except for Murphy's Law.
Thanks for following up though!
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