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Anonymous
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QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

 
Solved
Best answer 04-03-2019

Accepted Solutions
Anonymous
Not applicable

Re: QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

Uninstalled and re-installed QB 2019 Desktop. The re-install gave me a different “write cheque” template that lets me edit sales tax.

Problem solved.

View solution in original post

9 Comments
QuickBooks Team

Re: QB Desktop Premier no longer lets be edit tax amount when writing a cheque?

Hi amcd,

 

Thanks for getting in touch. I want to make sure you're able to choose the tax you need on your cheques. The first thing I recommend is making sure that sales tax hasn't been turned off in your preferences. Follow these steps to take a look.

  1. Click Edit in the top menu bar.
  2. Choose Preferences.
  3. Choose Sales Tax from the left menu.
  4. On the Company Preferences tab make sure Yes is chosen for Do you charge sales tax?
  5. OK.

If everything seems fine there, the next thing to check is for data damage in your company file. Data damage isn't necessarily as bad as it sounds. Sometimes it just means that it causes errors such as this. Read the Resolve data damage on your company file article for more information about this and what to do.

 

If that doesn't do the trick, give our phone support team a call at 1-877-772-9158 for further assistance. Desktop Premier agents are available 24 hours a day, so you can call at your convenience.

 

Come back again if you need anything else. :)

Anonymous
Not applicable

Re: QB Desktop Premier no longer lets be edit tax amount when writing a cheque?

Thanks. It did not resolve the problem.

QuickBooks Team

Re: QB Desktop Premier no longer lets be edit tax amount when writing a cheque?

Thanks for letting me know and giving my suggestions a try. At this point, please call the phone support team at the number above so that we can take a closer look at what's going on.

Established Community Backer ***

Re: QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

Hi, amcd

 

Edit the tax amount in the tax amount field and recalculate to ensure amounts
are calculated correctly now hit Save.
Check the screenshot to refer the relevant fields.

 

Comment back for further clarifications.

Anonymous
Not applicable

Re: QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

Thanks. That is what I always did until recently when the program stopped letting me change the amount in the tax box. I cannot find any setting that lets me start to edit the tax line again.

Established Community Backer ***

Re: QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

Which version of QuickBooks you are using I provided the answer based on QuickBooks 2019 Canadian version

Anonymous
Not applicable

Re: QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

I am using QB Desktop Premier 2019.

Established Community Backer ***

Re: QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

Hi, amcd

Another option available is by clicking the Edit button
next to the tax field if you charge or liable to the combination of taxes
example HST Canada

Then if you select Tax Exempt / No tax from the tax column for each
individual line items then you won't get an opportunity to Edit/enter tax amount
in the total tax field. Check the screenshots.

 

Comment back for further clarifications.

Anonymous
Not applicable

Re: QB Desktop Premier no longer lets me edit tax amount when writing a cheque? Does anyone know how to fix this?

Uninstalled and re-installed QB 2019 Desktop. The re-install gave me a different “write cheque” template that lets me edit sales tax.

Problem solved.

View solution in original post