Good to see you here with us, heartbeathomes,
I’m here to help fix the challenges you’ve encountered upon opening or closing QuickBooks Desktop.
Let’s first make sure that QuickBooks Desktop is updated to the latest release. Once updated, end all the running QuickBooks components on your Task Manager.
Here’s what you’ll need to do:
Once done, when you reopen QuickBooks and open a company file you’ll need to suppress the Desktop. This troubleshooting tool, help us determine if the root cause is User, Data, Application or System.
To suppress the Desktop while starting QuickBooks, follow these steps:
To suppress the Desktop while opening a Company File, follow these steps:
For detailed steps, here’s a helpful article that you can check on:
I’ll also recommend you to install and run the QuickBooks File Doctor tool which can help you fix any unexpected problems within the company file.
As always, you can contact our QuickBooks Support team if you need assistance with the steps. They'll be able to pull up your account in a secure environment and help you navigate using one of their tools.
Here’s how to reach them:
Please let me know if there’s anything else I can help you with in opening or closing QuickBooks Desktop. Have a great day!