Hello there, @mail58. I can assure you that your feedback isn't being filtered based on your sentiment. To ensure your voice is heard, you can utilize the Feedback option in the Gear icon.
The error you experienced when sending that feedback is likely related to the significant system-wide outage that occurred in QuickBooks Online on March 2, 2026. While the core tax and invoice issues were resolved shortly after they began, many secondary services, such as the feedback submission tool, help widgets, and community pop-ups, are still experiencing intermittent sync challenges as the servers stabilize.
You can refresh your browser or sign out and sign back in to your QBO account to ensure you're on a fresh connection. Once done, here's how to submit feedback:
- Sign in to the QuickBooks mobile app.
- Tap Menu, then More, then Send feedback.
- Enter your feedback suggestion.
- Tap the Send feedback button.
You can also check this page for steps on how to submit a comment using the web browser version: Give feedback on QuickBooks products and services.
If you have other questions about the program, please don't hesitate to utilize the Reply button.
