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mahandra
Level 1

Cannot see my profile on the menu

 
1 Comment 1
JamesM4
QuickBooks Team

Cannot see my profile on the menu

Hello mahandra, 

 

It's great to hear from you again. I trust that business is going well on your end. Rest assured, I'll be happy to point you in the right direction so you can see your profile on the menu. 

 

Based on what you've described, I encourage you to uninstall and reinstall the QuickBooks app on your phone. This helps refresh the settings allowing you to use the program with ease. In case this issue persists, I recommend contacting our QuickBooks Self-Employed support team using this link here

 

Let me know how you make out, I'll be here in case you need further assistance. 

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