Hey abeda-abrahams,
QuickBooks Online is built with powerful customization options, making it easy to refine how you present your company to the public. Updating your company details is the best way to make sure your data is accurate and that you're providing your customers with the current details. Errors like this are often related to store cookies or cache. Clearing temporary browser data is a simple and effective way to resolve most data issues like this. I encourage you to give this a try by following the instructions on this link: Clear Cache and Cookies.
If you're still receiving the error, I'd like to have the opportunity to look into this a bit further. Please reach out to an agent using one of the options below. They'll be able to take a closer look at your account to get to the bottom of this.
Phone and Chat: Click Contact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
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I've got your back. Feel free to reach out if you have any other questions.
