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stefan88
Level 1

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

in the pay bills window how do I expand or collapse columns?

9 Comments 9
JamesM4
QuickBooks Team

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

Hello stefan88,

 

Thanks for reaching out to us here. I'd be glad to share more info and help steer you in the right direction so you can accomplish your QuickBooks goals. 

 

The option to expand/collapse columns is available when you hover over the column title in question. Upon hovering over the column title, a horizontal and vertical line appears and this allows you to drag the column to the desired size. In case this option isn't available, it means that the column you're looking to expand/collapse isn't available on the screen you're on. 

 

Give this a try and let know how you make out. I'll be one message away in case you have other questions. 

stefan88
Level 1

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

Thank you for your reply James.

Unfortunately on the "select Bills To Be Paid" window the Date Due, Vendor Ref no, Disc Rate Amt Due  etc are all greyed out so no chance to do anything with them. 

I remember  there was somewhere that I changed the columns that I wanted to show but now impossible to find. I thought it was under preferences, but no.

your help is appreciated.

JamesM4
QuickBooks Team

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

Hello stefan88. Glad to hear back from you. At this point, I highly suggest getting in touch with our support team so a specialist can assist you further with this. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies. Let me know how you make out. I'll be one message away in case you need anything else.

stefan88
Level 1

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

Thanks for your prompt reply . I will call now.

JamesM4
QuickBooks Team

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

You're welcome. Feel free to keep me posted on how you make out. 

stefan88
Level 1

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

Unfortunately I do not have a plan with them so they would not help me.

Attached is the problem area showing column headers I want to not show.

Henock K
QuickBooks Team

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

Hi stefan88,

Thanks for joining this thread. Our customer support team has the ability to investigate if there is a problem with your account. I recommend contacting our support team for further assistance with this. Let me know if you have questions, I'll be happy to help.

stefan88
Level 1

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

I have to pay a subscription to get support. I rarely need support.They will not help unless I pay

JamesM4
QuickBooks Team

I have QB2019 Pro desktop in the pay bills window how do I expand or collapse columns?

I hear you on this. In order to get to the bottom of this you'll have to go through the appropriate support channels. I'm here to steer you in the right direction so you can get the assistance you need in order to move forward with your work. 

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