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ukrdima-gmail-co
Level 1

I'm trying to connect my RBC account but every time I confirm it in my RBC app pressing "Allow" it shows Time Out. I called RBC they say everything is Ok at their side.

I can't do it for the last 3-4 months.
2 Comments 2
4Gal
Level 11

I'm trying to connect my RBC account but every time I confirm it in my RBC app pressing "Allow" it shows Time Out. I called RBC they say everything is Ok at their side.

Try opening your QBO account on any private/incognito browser. If the same error persists, you can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

 

Alex M
QuickBooks Team

I'm trying to connect my RBC account but every time I confirm it in my RBC app pressing "Allow" it shows Time Out. I called RBC they say everything is Ok at their side.

Hi there ukrdima-gmail-co,

 

Thanks for reaching out about your bank connection. QuickBooskOnline is a great tool able to connect to the site of multiple banks to import transactions. I can provide some assistance with bank connection errors.

 

Here's an article with steps that can be used to resolve bank connection errors. There are some steps that can possibly help any bank connection errors, as well as a list of further articles for steps relating to the specific error message seen when trying to connect.

 

If you have any other questions or need further assistance, feel free to reach out here.

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