Hey kelliberzuk,
Thank you for reaching out. It's crucial to submit ROEs accurately to ensure your employees receive their benefits in a timely manner. I want to make sure you receive the appropriate support, so please reach out to our QuickBooks Desktop support team. They'll be able to look into your account to determine our options. Here's where you can get in touch: https://intuit.me/cachat
Don't hesitate to contact us. I want to make sure the correct forms get submitted.