Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Let's say I have a customer, that would ultimately need to pay direct to a vendor, but then I find out that the payment was made direct to the vendor, but was not brought through my company, so no money was brought through my company, but I would like to give my customer credit for making this payment.
Lets take for example:
John Smith (my customer) needs to pay Jane Doe (my vendor), normally payments would come through my company, but this time, John Smith paid directly to Jane Doe and told me about if after the fact.
I want to offer a credit for John Smith's account since he "did" make a payment to the vendor.
How would I handle this?
Thank you,
Kalee
Hi there,
QuickBooks Desktop is an awesome tool for your business accounting needs. With tons of convenient tools and resources, you'll be able to spend less time on your bookkeeping and more time doing what you love. I'd be happy to point you in the right direction for support with this.
In this case, your best bet is to speak to an accountant. An accountant is well-equipped to help direct you on how to enter these types of transactions. If you're not yet connected to an accountant, you can find one in your area here: Find a ProAdvisor. The great thing about ProAdvisor accountants is their certification and training in the QuickBooks product, so you'll be able to ask their advice on not only the accounting side of things, but also how to enter that into your QuickBooks account.
If you've consulted an accountant and you need assistance putting their recommendations to action, please reach out to our tech support team. Once we have an idea of what you're trying to record, we can direct you on how to enter that into your QuickBooks account.
Have a wonderful day.
Same question, except I knew the customer was going to make a payment to the vendor. Short of discounting my invoice to properly account for the value of the payment (with sales taxes figured out to come up with a net value of the payment), I don't know either how you'd do this.
I supposed you could make a paper trail by "receiving payment" as cash and then "making payment" against some current or future invoice, but then that might be opening oneself up to scrutiny by tax authorities?
Hi there John_VanIsle,
Thank you for reaching out about your customer and vendor transactions. QuickBooks Desktop is a great tool able to help you keep track of sales and expenses so you know the profitability of your company. I can point you in the right direction for assistance with entering this in your books.
To know how you should be entering this payment in your books. I recommend reaching out to your accountant. Their expertise will be able to guide you in entering these amounts in your books so that all your balances are accurate in case of being reviewed by tax authorities. You can find an accountant near you that has experience using QuickBooks software by going to our Find a ProAdvisor page.
If you have any other questions, feel free to reach out here.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here