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the_tile_setters
Level 4

script error

Hi 

I changed my email password, the same email i use to send invoices in QB. Well I got it strtaightened out

in QB but now I get this message everythime I close bank feeds. Any ideas?screen capture

8 Comments 8
JamesM
QuickBooks Team

script error

Hi there,

 

Sometimes it's necessary to change your email password. I'm happy you were able to get that straightened out. Dealing with error messages isn't a fun task and I'd be happy to give you hand with this. 

 

Based on the screenshot, the solution to this issue is simple and I'll show you how. To fix this, you'd need to turn off the live Community feature using these steps: Edit > Preferences > Desktop View , disable " Live Community And Help". Once you disable to live community feature, you won't be seeing that error anymore. 

 

Give this a try and feel free to keep me posted on how you make out. In case you have other questions, feel free to contact our support team using this link here.

the_tile_setters
Level 4

script error

I don't have "live community and help" listed under Edit/Preferences/desktop view

I'm using QB Premier 2019 contractor edition desktop.

JamesM
QuickBooks Team

script error

I see what you're saying. I want to make sure you get the support you need with this. I recommend contacting our support team using this link here. One of our agents will be happy to assist you and make sure you're back on track ASAP. 

1245647993
Level 1

script error

Hello,

How to correct the script error on my desktop quickbooks. The error showed at the 68 row and 54 char, the error is the lack of ' ) '  and the code is 0.

 

Thanks

 

Ann

 

LauraAB
QuickBooks Team

script error

Hello Ann,

 

Thanks for joining us on this thread about script errors when using QuickBooks Desktop. I appreciate that you've shared the error you're seeing, and I want to make sure you get this resolved as quickly as possible.

 

When it comes to these kinds of errors, getting as many details as possible about when it comes up, what changes you may have made to your books, and so forth are helpful in determining how to resolve it. For this reason, I recommend connecting with a member of our support team via phone or chat to have a one-on-one discussion about this to find a resolution as quickly as possible. I know there's often always work to be done for business owners and bookkeepers, and it's important to me that you can get back to that.

 

Check out the Intuit QuickBooks Desktop software support policies article to see the phone number, chat link, support hours, and more information about working with our team.

 

I wish you the best with this!

frank21
Level 1

script error

hello

 

I just re-installed my dektop QB today and i am getting exact same error.

 

Tammy_H
QuickBooks Team

script error

Hi frank21,

 

Sometimes it's necessary to reinstall your QuickBooks Desktop program. Thank you for sharing what you see with your screenshot.  I want to be sure that you get the support you need to get this resolved.

 

As my colleague Laura said above in this thread, it may be best to troubleshoot these types of errors in a one-on-one conversation. Getting all the details about when you're getting the error and the changes you've made can isolate the cause. Our support agents will be able to guide you through this process.

 

You can still find the information for contacting support through this link; Intuit QuickBooks Desktop software support policies

 

Warmest regards.

Fiat Lux - ASIA
Level 15

script error

@Peter Adam 

If you are a credible company, you need to make your website tidy. Otherwise, we suspect you just need an ignorant to call your number and get scammed.

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