Social Insurance Number

Hi userfali,

Thanks for reaching out here.  Welcome back!  QuickBooks Online Payroll is a dynamic feature for paying your staff and submitting remittances seamlessly.  It's vital that you're entering the correct information on the TD1 for accurate calculations.  I'll be happy to provide some insight here.

It's key that you verify your employee's information prior to entering them in the payroll feature to prevent any delays.  Our Development Team is up-to-date with the CRA guidelines and every effort is made to ensure we meet the criteria for all features in QuickBooks Online by having checks in place.  Here's a TD1 form overview for your reference.

Let us know if you have any other questions or concerns.  We'd be glad to help!

Hi, I'm trying to send a notice to all my employees that their T4 slips are ready on Workforce.  When I view the T4 slip in the administrator account, the employee's full SIN shows up.  However, when the employee views his/her T4 slip in their Workforce account, only the last 3 digits are showing up on their T4 slip.  Can this be fixed as the employees will need to download their own T4 through Workforce and their full SIN needs to show up. 

Hi OHC,

Thanks for joining us here.  Welcome!  It's essential that the required elements are visible on the employee T4.  QuickBooks Online makes sending the forms a breeze directly from your account.  I'll be happy to provide the necessary information so you're on the right track.

In this situation it's best to reach out to Workforce support.  They'll have the ability to take a look at this in more depth and ensure the forms are complete for your employees.

If you have any other questions, please feel free to reach back out.  We'd be glad to assist!