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alaa-abanosco-co
Level 1

Suddenly I lost all my data in QuickBooks? How can I find it again?

 
2 Comments 2
Fiat Lux - ASIA
Level 15

Suddenly I lost all my data in QuickBooks? How can I find it again?

Try opening your QBO account on any private/incognito browser.

Trish_T
QuickBooks Team

Suddenly I lost all my data in QuickBooks? How can I find it again?

Hi alaa-abanosco-co,

 

Welcome to Community!  It's definitely concerning when you're unable to see your data in QuickBooks Online.  I'd be glad to help!

 

If you haven't done so already, I recommend clearing cache on your browser.  This will improve system performance and increase loading times.  In addition, you'll want to ensure you're logging into your QuickBooks account with the associated email address and password.

 

If you experience the same result, please don't hesitate to contact us.  It would be our pleasure to work with you in real time, and ensure you're back to business as soon as possible!

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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If you have any other questions, feel free to reach back out.  We're always happy to assist!

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