The receipt snap isn't working in the app. It takes a picture but doesn't process any info for me to reveiw. I have un-installed and reinstalled the app.

Hi there, Stevehorner.

Since this is a public forum, I suggest reaching out to our Live Support Team, as they can further investigate the root cause of the issue and help you resolve it. Here's how to reach them:

1. Log in to your QuickBooks Online app.
2. Navigate to the (?) Help icon from the Menu tab.
3. Tap the Articles and support.
4. Choose the Contact Us button at the bottom.
5. Follow the prompts, then choose a way to connect with them: Have us call you or Chat with us.

In the meantime, you can create an expense manually to record your receipts.

If you have any additional questions, please don't hesitate to revisit this thread.