Hi there, Abhinandan. A trial balance should always balance by design. When it doesn't, it usually points to data corruption, a sync issue, or a specific transaction type causing the discrepancy.
Common causes also includes:
- Duplicate or partially entered transactions
- Deleted or voided entries leaving offsets uncorrected
- Incorrect opening balances
- Sync/import errors from connected apps or bank feeds
Resolve a trial balance mismatch by running an accrual-basis Balance Sheet report for All Dates, checking the Audit Log for edits or deletions, and reconciling accounts to find the account causing the imbalance.
Here's how:
- Go to Reports menu, and type Balance Sheet in the search bar.
- In the Report period dropdown menu, select All dates.
- Then click Run report.
For further assistance on this matter, I highly suggest consulting your accountant. They can advise on the correct adjustments and review your entries in more detail.
Let us know if you have any further questions, and we'll be here to help anytime.
