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LAWMRR
Level 1

Trying to print paystubs and getting this document is yet to be scanned, Please try again in some time

 
1 Comment 1
MJ_R
QuickBooks Team

Trying to print paystubs and getting this document is yet to be scanned, Please try again in some time

Hi LAWMRR,

 

Glad to have you connect with us here. QuickBooks is an essential program that helps you keep track of your transactions. I'll be happy to point you in the right direction so you can achieve your accounting goals with ease.

 

Our engineers have been made aware of this issue and they're working hard to help get you back on track. While there isn't an estimated time frame for a fix for this reported error, I encourage you to contact our support team so they can add your account to the investigation. This ensures you stay updated about the investigation. 

 

Here are our contact details:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions, feel free to reach out.

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