Hello there, Robbie2. I understand how this change adds extra steps to your day just to get your files named correctly.
To help us narrow down the cause, are you seeing this happen on a web browser or are you using the QuickBooks mobile app?
If you are using a browser, please try opening QuickBooks in an incognito or private window. This can help clear out old site data from the previous layout. However, if you’re using the mobile app, you can follow the steps in this article to refresh your app’s data and improve performance: Fix common issues in the QuickBooks mobile app.
If the issue persists, I suggest reaching out to our Live Support team, as they have the tools to review your account, ensuring that the new layout continues to evolve and meet your professional needs.
Don’t hesitate to reply to this post if you have more questions. We’re here to assist you.
