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jordanagenceg
Level 1

When i try to do an invoice it says that my subscription might be expired. Why is that.

 
1 Comment 1
AdonL
QuickBooks Team

When i try to do an invoice it says that my subscription might be expired. Why is that.

The message you're seeing appears when there's a subscription or billing concern in your QuickBooks Online (QBO) account, Jordan.

 

To address this, let's check your subscription status first.

 

Here'show:

 

  1. Log in to your QuickBooks account and click the Gear icon.
  2. Select Subscriptions and billing under Profile.

 

If you see a Resubscribe button, your subscription may have expired.

image (198).png

Check out this article to know what to do: Resubscribe to QuickBooks.

 

Moreover, if your credit card details have changed, update them in QuickBooks, as this could also cause this issue.

 

Please leave a comment below if you need more assistance.

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