The message you're seeing appears when there's a subscription or billing concern in your QuickBooks Online (QBO) account, Jordan.
To address this, let's check your subscription status first.
Here'show:
- Log in to your QuickBooks account and click the Gear icon.
- Select Subscriptions and billing under Profile.
If you see a Resubscribe button, your subscription may have expired.

Check out this article to know what to do: Resubscribe to QuickBooks.
Moreover, if your credit card details have changed, update them in QuickBooks, as this could also cause this issue.
Please leave a comment below if you need more assistance.