The email regarding your FINTRAC updates will be sent to your account's primary admin or master admin, neuhausjost.
If you are the primary admin and have not yet received this email, please check your spam folder, as some of the automated emails can be filtered there.
After checking your spam messages, and you still have not received the email, I recommend contacting our live expert support to inquire about the status of your FINTRAC updates.
Here's how you can connect with our live support:
- Sign in to your QuickBooks Online account.
- Click the (?)Help.
- Enter your concern and click Contact Us.
- Choose the way you prefer to connect with us:
- Start a Chat with a support expert.
- Request a Callback from the next available expert.
For optimal connection times, please visit this link: Support Hours.
For more information about FINTRAC, please check this article: What you need to know about FINTRAC.
Additionally, I included an article that may assist you in the future, regarding capital gains tax changes in 2025: What you need to know about the capital gains tax changes in 2025.
If you have more questions about FINTRAC in QuickBooks Online, click the Reply button. We're always here for you.
