Limited time only. 90% off QuickBooks for 6 months.
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Kimiye-Nishizaki
Level 1

why does tax not show up on my sales receipts?

Can I add tax to my sales receipts

1 Comment 1
KenoLee_P
QuickBooks Team

why does tax not show up on my sales receipts?

Hi Kimiye,

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

Need to get in touch?

Contact us