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Bevy1
Level 1

Why has Sales tax been shut off for many of my clients ?

 
1 Comment 1
RhoiceW
QuickBooks Team

Why has Sales tax been shut off for many of my clients ?

Hi Bevy1,

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

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