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corey34
Level 1
posted
‎March 03, 2026 01:20 PM
last updated ‎March 04, 2026 2:05 AM

Why is there no longer tax options in my invoices or expenses?

In my invoices where I would add taxes to each item sold, there is no longer an option to add GST or PST or Both. I can't send out invoices until this is fixed

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1 Comment 1
Jelayca V
QuickBooks Team
QuickBooks Team
‎March 04, 2026 04:19 AM

Why is there no longer tax options in my invoices or expenses?

Hi, @corey34.

 

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.  

 

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.  

 

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

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