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Level 1

Apply Vendor Credit on Bills

Hi,

I am having trouble applying a credit a have cumulated with a vendor for a bill. When I took over the quickbooks file, I see for a specific vendor we have overpaid some bills therefore, we have a credit on vendor file.

Now I want to add these multiple credit to new bills.

Anyone can help me with this ?

Thanks

Solved
Best answer 05-20-2019

Accepted Solutions
Level 2

when you pay a bill, select one or more invoices to be pa...

when you pay a bill, select one or more invoices to be paid

you should now see what credits are available, and the 'set credits' button allows you to apply any credit

View solution in original post

Community Manager

Re: Total Credits Available on Pay Bills window

Here's a closer look at the Total Available Credits in the Pay Bills window. See how the credits change when the vendor is selected (bottom right corner).

VendorCredits.gif

View solution in original post

15 Comments
Level 2

when you pay a bill, select one or more invoices to be pa...

when you pay a bill, select one or more invoices to be paid

you should now see what credits are available, and the 'set credits' button allows you to apply any credit

View solution in original post

Level 1

Thanks for your help Roger L. Now i found what your show...

Thanks for your help Roger L.

Now i found what your showing me in your post. But i have 2 bills from one vendor and when choosing both the total amount is the same amount as the credit.
However there is 3 credits for a total of the 2 bills by the vendor.

How do i proceed to cancel everything out ?
Level 2

when you click 'set credit', it will show the 3 credits w...

when you click 'set credit', it will show the 3 credits with a checkbox column as the first column on the left, just check the credit(s) you want to apply
Level 1

Roger L. many thanks buddy, worked perfectly. Thanks for...

Roger L. many thanks buddy, worked perfectly.

Thanks for help, and prompt answers
Level 1

I followed these steps but when I go back into Pay bills...

I followed these steps but when I go back into Pay bills the invoice is still there to be paid and the credit is still available to be applied to the invoice.  I am not sure how to clear this invoice for good.
Level 15

@gwen.quigley "the invoice is still there to be paid and...

@gwen.quigley
"the invoice is still there to be paid and the credit is still available to be applied to the invoice."
Apply Them to each other. The Bill is waiting for to use that Button and Use the Credit.
Level 15

In your Pay Bills screen, you select One Bill, then apply...

In your Pay Bills screen, you select One Bill, then apply credits. Then, select the Other Bill and apply credits. Let QB "use" as many credits as needed to pay off any one bill. Then move on to the next bill.

Level 1

Thank you, worked wonders.

Thank you, worked wonders.
Level 15

Glad to help.

Glad to help.
Community Manager

Re: Total Credits Available on Pay Bills window

Here's a closer look at the Total Available Credits in the Pay Bills window. See how the credits change when the vendor is selected (bottom right corner).

VendorCredits.gif

View solution in original post

Level 1

Re: Total Credits Available on Pay Bills window

Hi 

 

I'm currently using QB Desktop Pro 2019. The issue am having with the vendors credit is that not every purchase has a credit with the same amount to be matched to.

I enter the bills and the credits from the Vendor Center. On July Statement, I have a credit for a part we purchased on June.

Paid June statement, now July statement reflects a credit from the purchase back in June.

 

I thought I could pick all the purchases for the moth am paying for and then minus all the available credit 

 

Thank you 

 

Level 1

Re: when you pay a bill, select one or more invoices to be pa...

Hi! I am working on Quickbooks Online and I am facing the same issue with applying past and present credit to an invoice; since desktop is different layout, can you show me how to apply these credits on QBO? Attached is the vendor account reflecting open invoice and credits.

QuickBooks Team

Re: when you pay a bill, select one or more invoices to be pa...

Hi SHERNETTE,

 

I’ll be happy to provide the relevant steps for QuickBooks Online. If you have supplier credits that you wish to use for paying bills, do as follows:

  1. Select the Plus Icon (+)
  2. Select Expense or Cheque. (Note: Both Expense and Cheque recognize and record expense. When you use Cheque, the transaction adds to the list of cheques that you can print.)
  3. In the Choose a payee drop-down, select the supplier name.
  4. Leave the Reference / Cheque #, Date, Amount and Memo fields blank.
  5. From the Add to Expense - or Add to Cheque - section, select Add for the outstanding bill and supplier credit.
  6. Select Save and close.

Check this community article for more details on how to handle supplier credits and refunds.

 

Let me know if you have any other questions.

Level 1

Applying vendor credits to unpaid invoices - Quickbooks Desktop

I have tried several times to click invoices to pay and apply credits to match, but every time I have cleared invoices with all credit, click save and close the credit and invoices I cleared are still showing on my payables list.

QuickBooks Team

Re: Applying vendor credits to unpaid invoices - Quickbooks Desktop

Hi Jchiasson,

 

Thanks for specifying that you're using QuickBooks Desktop. If trying each of the steps for QuickBooks Desktop above isn't working, I recommend getting in touch with support so someone can take a closer look with you. With tools like a screen share session, an agent will be able to see exactly what steps you're taking and guide you in the process. Here's how to get in touch.

 

Call 1-877-772-9158. You can learn more about support hours and policies here: Intuit QuickBooks Desktop software support policies

 

Don't worry, we'll help you get back on track!