Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?

cortex · ‎January 18, 2020

How default send invoice to client contact AND his accounts payable department?

AndréB · ‎January 20, 2020

Hi cortex,

Welcome to the QuickBooks Online Community! QuickBooks Online includes some great features and customization options, allowing you to control the default email addresses for transactions. I know some customers require different departments to receive the same invoice, and it's important to provide this in an efficient and convenient manner. As a QuickBooks user, you're equipped with the tools required to make this simple and automatic. I'll be happy to guide you through getting started.

You can easily have multiple email addresses assigned to a customer or supplier by separating them with a comma. This will apply as the default email address for future invoices, and I can personally confirm it will send to both addresses. Entering a space after the comma is optional, and will have no effect. Please not that the email field has a limit of 100 characters.

Let me know if this works for you!

Susan929 · ‎March 03, 2021

no it does not. I want to add a different pick up address from the billing address for a supplier

Susan929 · ‎March 03, 2021

@Susan929 wrote:
no it does not. I want to add a different pick up address from the billing address for a supplier

Re: Hi. I have a supplier that has a different warehouse address than billing address. How can i enter it

Susan929 · ‎March 03, 2021

no it does not

Anonymous · ‎March 03, 2021

Hi Susan929,

Thanks for joining this thread. I can see how having the ability to add a different address for your supplier would benefit your business. I can provide some clarification on this.

QuickBooks Online allows you to enter one address for a supplier under the Supplier Information. If you're looking to add more than one address for your supplier, I encourage you to send feedback to the software developers. This feedback will be taken into consideration for future updates on our program. You can submit a feedback by clicking on the Gear icon and select Feedback under the Profile or Your Company column.

I'll be here to help if you have further questions.

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Hi. I have clients where the client email address and the billing email address are different. Where enter and how make work?