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patriciamason201
Level 1

How do I reverse a deleted transaction? My account won't balance and it is showing a deleted cheque. How do I reverse it?

I am in the credit card reconciliation.

1 Comment 1
TheresaC
Moderator

How do I reverse a deleted transaction? My account won't balance and it is showing a deleted cheque. How do I reverse it?

Hi patriciamason201,

We are unable to reverse the deleted transaction. Instead, you can enter it back to QuickBooks Online. You can refer to the Audit Log for the information you need on the deleted transaction.

Then mark the transaction as reconciled.

 

Reconiled Status.PNG

Now, you are ready to reconcile your credit card account. 

You can also check this article about fixing the opening balance to match the bank statement.

Add a comment if you need anything else. 

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