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goodsenseplumbin
Level 1

I would like to edit my "received payment" drop down menu. I have added a few too many somehow?? How do I remove them

 
5 Comments 5
AddieC
QuickBooks Team

I would like to edit my "received payment" drop down menu. I have added a few too many somehow?? How do I remove them

Hi there, 

 

Thanks for reaching out. I'd be happy to help get you back on track. I think I need a bit more information in order to accurately answer your question. 

 

What do you mean by the "received payment" drop-down menu? Are you referring to the payment method drop-down, or the account drop-down? 

With a few more details I'll help you sort this out. 

goodsenseplumbin
Level 1

I would like to edit my "received payment" drop down menu. I have added a few too many somehow?? How do I remove them

I have attached a picture of the drop down menu I would like to edit

AddieC
QuickBooks Team

I would like to edit my "received payment" drop down menu. I have added a few too many somehow?? How do I remove them

Awesome. Thanks for sending that photo. I know what you're trying to do now. 

 

Once a payment method is added, you're unable to remove it. I know how convenient it would be to have the option to remove some of the ones you no longer need, so I'd be happy to pass this feedback along to our software engineers for review.

 

You can submit feedback as well by clicking the Gear icon > Feedback. I hope this helps clear things up for you. 

 

Cheers.

goodsenseplumbin
Level 1

I would like to edit my "received payment" drop down menu. I have added a few too many somehow?? How do I remove them

Are you able to tell me how to add one?

I added one by accident...And I would like to add e-transfer as an option 

but have no idea how I added the others!!

AddieC
QuickBooks Team

I would like to edit my "received payment" drop down menu. I have added a few too many somehow?? How do I remove them

All you have to do to add the option for E-Transfer is click the green + Add new button that you see in your screenshot. :)

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