Hi there,
As a business owner, you're not the only one who may have to issue returns to customers. Your supplier may have to issue you a refund for your purchases, too. Don't worry, the process for doing this is simple in Quickbooks Online.
How you enter the refund depends on how you record your purchases. For a full list of steps and options, take a look at this helpful article: Enter a refund from a supplier. As explained in this article, you can either enter a supplier credit or use a bank deposit to record the refund.
It's important to use the section that applies to you. If you’re not sure, ask your accountant. Or, we can help you find an accountant.
If you have any other questions, please reach out to our tech support team.
Have a great day.
