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Level 1

Why cant I add contractor? Why dont I have workers tab?

 
5 Comments 5
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Moderator

Why cant I add contractor? Why dont I have workers tab?

Hello, Troni,

 

Thanks for reaching out to the Community. I can share some information about adding a contractor.

 

In QuickBooks Online Canada, the option to add a contractor is only available if you are subscribed to QuickBooks Online Advanced.

 

To know more about this process, you can read this article: How to add a new employee or contractor in QuickBooks Online Advanced Payroll.

 

If you have any other questions in managing your account, please feel free to visit the Community again. Have a great day!

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Level 1

Why cant I add contractor? Why dont I have workers tab?

I'm pretty sure i have that. How do i check and then how do i upgrade?
Highlighted
Moderator

Why cant I add contractor? Why dont I have workers tab?

Hello again, Troni,

 

Let's check your subscription for us to know why you're not having an option to add a contractor.

  1. Go to Gear icon at the top.
  2. Click Account and Settings.
  3. Select Billing & Subscription.
  4. In the QuickBooks section, select Upgrade. If you don't see the upgrade, you're already using QuickBooks Online Advanced, our most advanced offering.
  5. You’ll see options for upgrading, along with features and pricing. Select Upgrade for the product you want.
  6. If prompted, enter payment information.
  7. To confirm the upgrade and new billing rate, select Confirm Upgrade.

For the detailed steps on how to add a contractor, here's what you'll need to do:

  1. Click Employees in the left navigation menu.
  2. Select Add new employee to get started.
  3. Enter the First Name and Last Name.
  4. Select Contractor.
  5. You are also asked Have you paid this employee or contractor this year (2019)?
  6. Select Yes or No.

For future help, you can check our Community page for some tips and tricks in using QuickBooks accounting and bookkeeping features: QBO Self-help.

 

That's it! Thanks for upgrading, Troni. You can always count on me if you have any additional questions about adding a contractor. Best wishes.

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Level 1

Why cant I add contractor? Why dont I have workers tab?

I am upgraded to the highest level and none of this shows up.

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QuickBooks Team

Why cant I add contractor? Why dont I have workers tab?

Hi Troni. If you're using QBO Canada, you should see the option for contractors through the Employees tab. The QBO US version is the only one which has the Workers tab. Just so we're on the same page, are you using the Advanced Payroll? The reason I ask is that that's the only payroll which allows you to set up contractors. For more info on this, check out the helpful resources below: 

 

Let me know if you have questions. I'm here to help. :)