Hi there, Serea H. To reconcile a double payment made through two different payment methods, you'll first need to record these payments using the Pay Bills feature in QuickBooks Online. QBO allows you to record payments for bills separately by selecting the correct account for each payment method.
Here's how to pay bills:
- Click on + New.
- In the Vendors column, select Pay Bills.
- Choose the appropriate payment account (either VISA or EFT) under the Payment Account section.
- Check the box next to the customer’s name.
- Select Save and Close.
Repeat this process for the second payment, making sure to select the correct account (either VISA or EFT).
After recording the payments, you can proceed to reconcile your accounts by following your bank statements, as they serve as your source of truth. If the statement indicates a VISA transaction, reconcile it under your VISA account.
Once you're done reconciling, you can then print or export a reconciliation report to keep for your records, share with your accountant, or use for future reference during audits or financial reviews.
If you have any further concerns or need assistance with, please feel free to reply below. We're here to help you!
