On Journal entry page tab key advances to the bottom of the page after first line?

Hi there bev-vpmc-ca,

Thanks for reaching out about creating transactions. QuickBooks Online is a great tool able to assist you in keeping track of sales and expenses so you can see the profitability of your company. I can provide some steps to help errors like the one you're seeing.

One possible cause of an error like the one you're experiencing while creating transactions would be browsing data. These temporary files can accumulate and cause errors like buttons not working in any cloud-based software like QuickBooks Online. You can resolve errors caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try deleting the app from your device, and installing it once more from the app store
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you have any other questions or need further assistance, feel free to reach out here.