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QB online Plus when I ran the PSTthe commission of $28.32 did not populate on the report, how do I record the commission. I can not undo the Filing?

 
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QuickBooks Team

QB online Plus when I ran the PSTthe commission of $28.32 did not populate on the report, how do I record the commission. I can not undo the Filing?

Hi there, 

 

Glad to learn you're using QuickBooks Online Plus to streamline your work. I'd be glad to give you a hand with showing you how to track and record commission in QuickBooks.

 

Based on what you've described, it's important to note QuickBooks doesn't have a commission calculation feature. You'd have to use the Class tracking or Location tracking feature offered on the Plus subscription package. I encourage you to check out this helpful article with more info about: Tracking and recording sales for commissions.

 

At this time, you can unfile your sales tax using QuickBooks Online Accountant. If you don't have access to this version, I recommend contacting our support specialists for further assistance. If you have access to QB Online accountant, here's how you'd unfile the taxes: 

  1. From the left menu, select Taxes.
  2. Select Sales Tax.
  3. Select the Returns tab.
  4. Locate the sales tax filing that you'd like to un-file.
  5. Under the Action column, open the drop down menu to view options.
  6. Select Undo filing.
  7. A window will appear asking Are you sure you want to go back? Review the information displayed and click Undo filing.
  8. A notification will appear next to your open filing, highlighting the date that the return was reopened.

I encourage you to check out this article for more info: How do I un-file a sales tax return? In case you need further assistance, feel free to contact our support team. Here's our contact details:

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social MediaFacebookTwitter, and Instagram.

Let me know if you have other questions. I'll be on standby.