Bank Balance

Hi there, 

Reconciling your accounts can be a lengthy process. Don't worry, I got your back. I'll be happy to give you a hand with making sure you have a $0 balance.

Based on what you've described, you'll have to go through your reconciliation and make sure the transactions are matching your bank statements for that period. At the end of your reconciliation, the difference between the ending balance in QuickBooks and your bank statement should be $0.00. If there's still a difference, your accounts still aren't balanced. Here's how to fix it: Fix issues while you’re reconciling. 

I encourage you to check out the helpful resources below:

• Reconcile accounts
• Reconcile hub
• Fix an opening balance to match a bank statement
• How to fix differences between QuickBooks balance and bank balance
• Why does my bank balance not match the quickbooks balance in this simple case?

If you still have questions, please contact our support team using this link. 

So that would mean I would have to undo reconciliations are far back as maybe 5 years?  By the looks of it, they have never had a $0 balance when reconciling.  They just continued like that and even stopped reconciling all together at one point.