My client has an account I am trying to reconcile but it was set up without an opening balance prior to my involvement. There is no entry I can simply "edit" to reflect the correct opening balance. How do I add an opening balance to an already existing account?
When you create a new account in QuickBooks Online, you pick a day to start tracking your business transactions. You enter the balance of your real-life bank account for that day so everything matches from the start. This starting point is the account's opening balance.
If someone forgot to enter an opening balance when they created the account, don't worry. You can go back and create a journal entry to record it and then get back to business as usual. I'll help point you in the right direction to see how.