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Why can I no longer expand the transactions within the general ledger to get the details?

 
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Best answer 05-09-2019

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QuickBooks Team

Re: Why can I no longer expand the transactions within the general ledger to get the details?

Hi,

 

Thanks for reaching out. I'll be happy to help with the transactions listed in your general ledger. QuickBooks Online lets you easily expand the view of the recorded operations by clicking on the transaction line. If you're not able to do so, I suggest clearing the browser's cache and cookies by following the steps in this community article. This process can resolve loading and display issues in most websites.

 

If the issue persists, call our phone support team at 1-855-253-1536 for more troubleshooting. Our agents are available Monday to Friday, 9 a.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m.

 

Let me know if you have any other questions.

View solution in original post

1 Comment
Highlighted
QuickBooks Team

Re: Why can I no longer expand the transactions within the general ledger to get the details?

Hi,

 

Thanks for reaching out. I'll be happy to help with the transactions listed in your general ledger. QuickBooks Online lets you easily expand the view of the recorded operations by clicking on the transaction line. If you're not able to do so, I suggest clearing the browser's cache and cookies by following the steps in this community article. This process can resolve loading and display issues in most websites.

 

If the issue persists, call our phone support team at 1-855-253-1536 for more troubleshooting. Our agents are available Monday to Friday, 9 a.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m.

 

Let me know if you have any other questions.

View solution in original post