We have a difference between the account AR account and the GL. When I run the AR summary report I have Client with a credit, yet the GL does not have this credit.

liora · ‎May 12, 2020

JamesM · ‎May 12, 2020

Hi there,

Glad to hear from you again. It's important to know what's causing the difference and I' be happy to steer you in the right direction with that.

QuickBooks is great for managing your transactions and it's vital all your transactions are entered correctly. There are several reasons that can skew the AR balance. Here are some:

Different settings in the report/s and on the COA.
Rebuilt names
Damaged links or data
Transactions with no Customer:Job name

In order to get assistance with this, I recommend contacting our support team using this link. One of our specialists will be able to go through your account with you and provide the help you need. Let me know if you have other questions by leaving a comment below. I'm here to help.

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We have a difference between the account AR account and the GL. When I run the AR summary report I have Client with a credit, yet the GL does not have this credit.

We have a difference between the account AR account and the GL. When I run the AR summary report I have Client with a credit, yet the GL does not have this credit.

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