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paul-nedzesky
Level 1

A/R Aging does not agree to the A/R B/S balance (summary is low). Payments may have been applied before the invoice was generated. How can we go back and fix this?

 
1 Comment 1
JamesM
QuickBooks Team

A/R Aging does not agree to the A/R B/S balance (summary is low). Payments may have been applied before the invoice was generated. How can we go back and fix this?

Hi there, 

 

Since this your first post in the Community. I'd like to give you a warm welcome. 

 

It's important the A/R Aging agrees with the A/R B/S balance. I'd be happy to steer you in the right direction with this.The difference can be caused by, open Invoices by one of the following:

  • Different settings in the report/s and on the COA.
  • Rebuilt names
  • Damaged links or data
  • Transactions with no Customer:Job name

To get to the bottom of this faster, I recommend contacting our support team for further assistance. Here's a link with the contact details. Feel free to ask questions. 

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