Hi jeffp1974,
One of the most powerful features available in QuickBooks Online is the sales tax tracking. This advanced management follows each of your transactions to produce accurate tax returns, helping you save time. I want to make sure this gets fixed quickly, so please reach out to an agent. They'll be able to take a look to see exactly what's going on.
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Don't hesitate to get in touch! Setting up your tax centre now will help produce accurate tax returns.
