Hi there,
QuickBooks makes it easy to delete invoices and I'll be happy to show yow how.
To delete duplicate invoices, you'll have to manually delete each invoice. Here are the steps you'll need to follow:
- Select Sales from the left menu.
- Select Invoices at the top.
- Find and select the invoice you wish to delete.
- In the Invoice page, select More at the bottom then Delete.
- Select Yes to confirm.
You can also delete invoice(s) from the Invoices list
- Select Sales from the left menu.
- Select Invoices at the top.
- Find the invoice(s) you wish to delete.
- Go to the Action column and from the drop-down, select Delete.
Once the invoice has been deleted, you can only view it from the Audit Log.
It's important to note that:
- When you delete an invoice, you delete a posted transaction, so this will affect your report totals and the customer's balance.
- Also, any unbilled charges, credits, billable time, or billable expenses that had been included on the invoice are again available to be included on the next invoice you create.
Give this a try and if you're still having issues, I recommend contacting our support team using this link.