Hi, Some of my invoices that have been paid are marked "closed" and others "marked" paid. They should all be marked "paid" how do I change this? And going forward?

Hello, 

Closing out your invoices is the ultimate goal - it means you've gotten paid! The best thing about QuickBooks Online is that you can easily record payments towards your open invoices. I'll help explain why you're seeing some transactions with the status Closed, and others as Paid. 

When you apply a payment to an invoice in QuickBooks Online, your transaction will officially have two parts: Invoice and Payment. The Invoice is what gets marked as Paid, and the invoice Payment is what is marked as Closed. 

Simple as that. I hope this clears things up for you. 

Cheers!

Hi,
Thanks!

I'm still confused as to why I can't print the closed ones like I can the paid ones... Any ideas how to do that?

Thank you!

You can absolutely print the closed payments. All you have to do is open the transaction and click Print at the bottom of the screen.