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biscardimechanic
Level 1

I incorrectly marked an invoice as paid. Can I change that back to unpaid?

 
1 Comment 1
JamesM
QuickBooks Team

I incorrectly marked an invoice as paid. Can I change that back to unpaid?

Hi there,

 

You've come to the right place for help. Don't worry, that's an easy fix. I'll be happy to assist with marking the invoice as unpaid. 

 

To do this, click Sales > Invoices > locate the invoice in question > click on where it shows "Payment made on **/**/2019" > once you're on the payment screen click More > Delete. After doing this, your invoice should show as unpaid. 

 

Give this a try and let me know how you make out. In the meantime, check out these helpful resources: 

 

How to void or delete an invoice or other transactions

How to void or refund a credit card payment

 

Feel free to ask questions. :) 

 

 

 

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