Hi there,
I know it's important to show the terms of your invoices for your customers knowledge. I want to make sure you're given all the proper advice in order to get back on track.
Based on your question, it sounds as though you may be referencing overdue invoices. The terms of your invoice will be shown as "Net 30" (for example). Can you clarify where you're seeing "1-30 days past due"?
If you're not referring to past due invoices, which form are you looking at? The customer Statement doesn't display "1-30" days either, so I just want to make sure we're on the same page.
Feel free to reach out to our tech support team for further assistance with this as well, if you'd find that easier.
I'll be on standby for your response.
