cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
melodiemueller78
Level 1

Some of my invoices that have been paid are marked "closed" and others "marked" paid. They should all be marked "paid" how do I change them back to paid?

 
1 Comment 1
LauraAB
QuickBooks Team

Some of my invoices that have been paid are marked "closed" and others "marked" paid. They should all be marked "paid" how do I change them back to paid?

Hello melodiemueller78,

 

Getting a handle on the terms QuickBooks Online uses for your various transactions is ideal for keeping track of your transaction statuses and understanding your data. I can help you with sorting this out.

 

Another user asked a similar question a little while ago and I recommend taking a look at the response I gave them. In that response, I explained why you'll see paid or closed and included a screenshot with an example of what I mean. Check it out here: Some of my invoices state paid and others state closed. how do I change the status from paid to clos...

 

I'm here if you'd like to go over this further, but that should get you on your way.

 

Enjoy your day!

Need to get in touch?

Contact us